Refund policy
At OmniMart111.store, customer satisfaction is our priority.
30-Day Return Window
You may request a return within 30 days of receiving your order.
To qualify for a refund, items must be:
- Unused
- Uninstalled
- In original packaging
- In resalable condition
- Include all accessories and manuals
Non-Refundable Items
The following items cannot be refunded:
- Used products
- Installed accessories
- Clearance items
- Gift cards
- Customized products
- Items damaged due to misuse
Damaged or Incorrect Orders
If you receive an incorrect, damaged, or defective product, please email us within 7 days of delivery.
Include:
- Order Number
- Photos of the product
- Photos of the packaging
We'll quickly arrange a replacement or full refund.
Refund Processing
Once your returned item has been received and inspected:
- Approved refunds are processed within 5–10 business days
- Refunds are issued to your original payment method
Shipping fees are non-refundable unless the error was ours.