Refund policy

At OmniMart111.store, customer satisfaction is our priority.

30-Day Return Window

You may request a return within 30 days of receiving your order.

To qualify for a refund, items must be:

  • Unused
  • Uninstalled
  • In original packaging
  • In resalable condition
  • Include all accessories and manuals

Non-Refundable Items

The following items cannot be refunded:

  • Used products
  • Installed accessories
  • Clearance items
  • Gift cards
  • Customized products
  • Items damaged due to misuse

Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective product, please email us within 7 days of delivery.

Include:

  • Order Number
  • Photos of the product
  • Photos of the packaging

We'll quickly arrange a replacement or full refund.

Refund Processing

Once your returned item has been received and inspected:

  • Approved refunds are processed within 5–10 business days
  • Refunds are issued to your original payment method

Shipping fees are non-refundable unless the error was ours.